cancellation and refund policy

At Nyla Foods, customer satisfaction is a priority. We offer a simple refund policy to ensure that you are satisfied with your purchase.

1. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The product must be unused and in the original packaging.
• You must request a refund within 30 days of receiving your order.

2. Non-Refundable Items

Certain items, such as opened food products, are non-refundable for health and safety reasons.

3. Refund Process

To initiate a refund, please contact our customer support team at [email/phone number]. Provide the following details:

• Your order number.
• The reason for the refund request.
• Any relevant photos (if applicable).

Once your return is approved, we will issue a refund to your original payment method within 7-10 business days.

4. Shipping Fees

Shipping costs are non-refundable. Customers are responsible for paying the return shipping fees, unless the item is defective or damaged.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of receipt, and we will issue a full refund or replacement.

6. Contact Us

For any questions regarding refunds, please reach out to: Email: [contact@nylafoods.com] Phone: [+91 99224 09900]