Shipping and Delivery Policy

Shipping and Delivery Policy

Effective Date: 15-12-2024

Thank you for choosing Nyla Foods. We are committed to delivering your orders promptly and efficiently. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of products purchased through our website.

1. Processing Time

• Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification once your order has shipped.

2. Shipping Rates and Methods

• Shipping rates are calculated at checkout based on the size, weight, and destination of your order.

• We offer the following shipping options:

  • Standard Shipping: [Estimated delivery time]

  • Expedited Shipping: [Estimated delivery time]

  • Overnight Shipping: [Estimated delivery time]

3. Delivery Timeframes

• Delivery times may vary depending on your location and chosen shipping method. Estimated delivery times are provided at checkout.

• Please note that these are estimated times and are not guaranteed due to potential delays caused by carriers, weather, or other unforeseen circumstances.

4. Shipping Restrictions

• Currently, we ship only to [list countries/regions].

• We do not ship to P.O. boxes or APO/FPO addresses.

5. Order Tracking

• Once your order has shipped, we will provide you with a tracking number via email.

• You can track your shipment using the provided tracking link or through the carrier’s website.

6. International Shipping

• International shipping is available to select countries. Additional customs and import duties may apply and are the responsibility of the customer.

• Delivery times for international orders may vary significantly based on customs processing times.

7. Failed Delivery Attempts

• If a delivery attempt fails due to an incorrect address, absence of a recipient, or other issues, the carrier may return the package to us. In such cases, additional shipping fees may apply for reshipment.

8. Damaged or Lost Packages

• If your package arrives damaged, please contact us immediately at [insert contact email] with your order details and photos of the damage.

• If your package is lost during transit, we will work with the carrier to investigate and, if necessary, issue a replacement or refund.

9. Changes to Orders

• Once an order has been processed, changes to the shipping address or method cannot be guaranteed. Please contact us as soon as possible at [insert contact email or phone number] for assistance.

10. Contact Us

For any questions or concerns regarding shipping and delivery, please contact us at:

• Email: [contact@nylafoods.com]

• Phone: [+91 99224 09900]

• Business Hours: 9.30am to 8.30pm

We appreciate your trust in Nyla Foods and strive to provide an exceptional delivery experience. Thank you for your support!